We pride ourselves on the quality of the support we give to all of our customers. Our dedicated Support Team handle all of our support queries with a focus on resolving any issues expediently. When required, they can draw on the expertise of our hardware and software design engineers to diagnose faults and use the advanced technology available in our on-site manufacturing facility to repair your product, getting it back to you and your end users as quickly as possible.
In most cases, you will be able to track the progress of your support query online.
If you need support with your product, please choose from one of the options below:
If you have a technical query regarding your product, please use our Online Helpdesk and our Support Team will be in touch to assist you.
Return a Product (RMA)
If you need to return your product for any reason, please use our online RMA Request system.
If you are looking for information about the warranty of a product – be it the length of the warranty period or other details – see our dedicated Product Warranties page.